Support
Frequently Asked Questions
Before You Order
What tile style is this?+
Premium acrylic crystal-style tiles with a smooth glossy finish, easy to read and comfortable to handle.
Are the tiles English-numbered?+
Yes. The tiles are English-numbered, so they are easy to read for most players.
What games are the tiles suitable for?+
The tiles are suitable for ATF, Taiwanese and Singaporean play.
What is included in the set?+
English tiles, 4 blanks, 4 fly & animal Singaporean characters and dice, plus a bag/pouch for the tiles. The Amber set also includes a matching-colour ruler; the other sets offer a matching ruler as an add-on.
What is the tile size?+
Tiles are approximately 32 × 24 × 21 mm. The Champagne set is 36 mm and the Gold set is 37 × 28 × 20 mm.
How can I reserve or pre-order?+
Premium sets can be reserved with a 50% deposit. Message us on Instagram to confirm the colour and start your pre-order.
How do I clean and store the tiles?+
Clean with a soft dry or slightly damp cloth. Avoid harsh chemicals, rough surfaces, and direct heat.
Can I confirm available designs before ordering?+
Yes. Please DM us on Instagram before ordering so we can confirm the available design and current stock.
Still have a question? Message us on Instagram and we'll help.