Returns & Refunds

Because of the nature of our products and our pricing, all sales are final. We do not accept returns, exchanges or offer refunds once an order has been placed and paid for. By completing your purchase, you acknowledge and agree that no return or refund will be provided.

We want you to be confident in your purchase. If you have any questions about a set — tile size, colour, what’s included, or which option suits your group — please message us on Instagram before you order. We’re happy to share extra photos or details so you can choose with confidence.

Pre-order deposits reserve your set from an upcoming batch and secure today’s price. Deposits and balance payments are non-refundable. We’ll keep you updated on timing and arrange pickup or delivery once your set arrives.